Let your customers
text you their questions.
Same Calgary-smart Dusty. Same dashboard. Different channel. Your guests text a number, Dusty answers in your voice — no app to download, no widget to find. The lead is captured by default.
Who this is for
Concierge card at check-in: "Text [code] anytime for restaurant recs, parking, late-night spots." Lower front-desk volume, every guest captured as a lead.
Table tent: "Text us for menu, walk-in availability, parking." Higher conversion than QR codes — and you keep the phone number for re-marketing.
Wristband, ticket, signage: "Text for stage times, lost & found, the closest open kitchen after the show." Calgary-aware around big nights.
Inglewood, Kensington, 17th Ave: one number, all your businesses. Visitors text neighbourhood codes (try INGLEWOOD), get rotating recommendations.
Yard sign or vehicle decal: "Text [code] for a quote." Lead capture, intake, and qualification — without the homeowner needing to call.
Stampede week, Folkfest, Open Streets — one number that knows the schedule, parking, the open after-hours room.
One brain. Two channels.
Whatever a visitor asks Dusty on your website, Dusty knows when they text. Whatever they text, Dusty knows next time they visit. Same knowledge base, same voice, same dashboard.
- Website conversations and SMS threads count toward the same monthly quota.
- Knowledge-base entries and voice examples apply to both channels automatically.
- The "Suggested questions" panel on the website doubles as text-prompt ideas.
- If a visitor switches mid-conversation from chat to text, the context follows the phone number.
CASL-compliant by design
We only send SMS when the visitor explicitly initiates — typing your code, tapping "text me," or replying to one of your messages. Every outbound text includes a STOP keyword. Once a number opts out, the entire Dusty network never sends to it again.
Note: Twilio requires A2P 10DLC brand registration for high-volume US numbers. Canadian deployments don’t — we ship as Canadian-first. Ask about US scaling separately.
Already on Pro? Enable SMS in your dashboard.
Pick a short code, save, hand out the number. Live in 5 minutes.